Preparing Home Care Providers for a seamless transition to Support at Home excellence
Knowledge Partner:
Organised by:
BRISBANE
MELBOURNE
ADELAIDE
PERTH
SYDNEY
12-13 MARCH
19-20 MARCH
25-26 MARCH
2-3 APRIL
7-8 APRIL
The Support at Home Transition & Readiness Workshop equips Australian Home Care Providers with the critical knowledge and skills needed to navigate the shift to the new Support at Home program commencing in 2025. Designed in alignment with the latest legislative changes and Aged Care Quality Standards, this two-day workshop prepares providers to deliver safe, effective, and compliant care while ensuring financial sustainability.
Participants will explore essential topics, including case management, operational implications, pricing and viability, and sector performance. The workshop also addresses governance and risk management, ensuring providers can identify and mitigate adverse events while maintaining regulatory compliance. By examining gaps highlighted by the Aged Care Quality and Safety Commission, attendees will develop strategies to improve service delivery and assure quality outcomes for consumers.
Day two takes a thematic approach to unpacking the revised Aged Care Quality Standards and their direct impact on home care operations. Providers will assess their readiness for the transition, develop action plans, and explore opportunities to innovate under the new system.
Through practical exercises, case studies, and expert insights, this workshop offers a comprehensive framework for transitioning confidently to Support at Home while fostering organisational excellence and consumer trust.
Understand the operational framework of the Support at Home program, including key legislative updates and compliance requirements for Australian Home Care Providers.
Explore the roles and responsibilities of case management within the new program, focusing on client-centred care planning and service delivery.
Develop a readiness plan for transitioning to Support at Home, incorporating practical strategies for workforce preparation, stakeholder engagement, and service delivery adjustments.
Analyse the financial implications of capped pricing and quarterly budgets, learning strategies to ensure service viability and financial sustainability.
Identify key governance obligations and risk management practices, ensuring providers can mitigate adverse events and adhere to the Aged Care Quality Standards.
Leverage tools and innovative approaches for quality assurance and consumer trust, ensuring compliance, transparency, and excellence in service outcomes.
Examine sector performance data from the Aged Care Quality and Safety Commission, identifying gaps and developing strategies to address them.
Unpack the revised Aged Care Quality Standards, understanding their application to home care services and the implications for providers transitioning to Support at Home.
LEARNING OBJECTIVES
WHO SHOULD ATTEND ?
